For small business

AI help for guest questions and accommodation information

For guesthouses, B&Bs, small hotels and holiday accommodation. Your booking system stays the source of truth for availability.

Prepared and tested for you
Quoted after we agree the scope
Online, worldwide

Discuss my business setup See an example

Three workflows we can set up

1
Guest enquiry → reply
You provide
The question and your approved house rules, facilities and check-in information
Draft you get
A reply draft that separates confirmed policy from requests you decide
You check
Exceptions and anything availability-related
2
Stay details → pre-arrival note
You provide
Approved stay details from your booking
Draft you get
A welcoming pre-arrival message
You check
Dates, and that no codes or extras were added
3
Review → response draft
You provide
A guest review and your tone
Draft you get
A calm response draft
You check
Tone and facts; you publish it yourself

Worked examples

Fictional examples showing the source, the draft and what you still check.

Fictional example · Guesthouses & hotels

Answer a guest from your house rules

A guest writes to a small guesthouse.

House rules and the message

Check-in from 15:00 · cots available free on request, subject to availability

Guest: “Could we check in at 12 and have a cot for our baby?”

Reply draft

“Thank you for your message! Check-in is from 15:00. I'll check whether an earlier arrival is possible on your date. Cots are available on request; I'll confirm one for your stay.”

Still to confirm

Early check-in: your decision
Cot availability for those dates

What you check

Policies match the current house rules
Nothing is confirmed that you haven't checked

What the help adds: A property reference and reply instructions, so answers stay consistent and exceptions come to you.

What we prepare for you

Property and house-rule reference
Guest FAQ
Reply instructions, with a language glossary if agreed
Exception tests
Update guide for when rules change

How it's delivered

We prepare your personalised setup, then help you install and test it. Preparation happens separately; account steps that only you can do are done by you, guided, in a short handover. Any delegated access follows the tool's own permissions and the agreed scope. You never share passwords.

What it is, and isn't

Drafts for you to send. No live availability, booking confirmation or automatic guest messaging unless a connection is separately scoped and possible.

Price

Prepared business setups are quoted after we agree the tasks, source material and handover. Existing live sessions keep their published prices. Pricing →

Discuss my business setup

Tell us the taskA short enquiry: the task, your tool and your device.
Agree scope and priceIn writing: what you receive, what you do yourself, schedule, price and support.
We prepare and testInstructions, references and examples, tested on normal and awkward cases.
Install and try itA guided handover, or authorised access for eligible business workspaces.

Send a setup enquiry

A few lines are enough. This prepares an email to Vocalic; nothing is sent until you press send in your email app.

This is forMyselfMy business

Type of businessWhat kind of business? (optional)

What task takes your time?For example: answering the same guest questions, writing proposals, product descriptions.

How often does it come up?Preferred language

AI tool you use (if any) (optional)For example ChatGPT, Gemini, Copilot, or “not sure”.

Your nameYour email

Please don't include passwords, client files or sensitive personal information. Details are used only to reply to you; see the privacy notice.

Questions

Can it confirm bookings?

No. Your booking system confirms bookings; drafts say you'll check.

Can it answer in several languages?

Yes, as drafts, for languages you or your team can review. A glossary keeps key terms consistent.

What if our house rules change?

You update the reference and rerun the exception tests. The update guide shows how.

Can it connect to Airbnb or our booking platform?

Not in the base setup. Whether a connection is possible depends on the platform; we don't promise it in advance.

AI help for guest questions and accommodation information

Three workflows we can set up

Guest enquiry → reply

Stay details → pre-arrival note

Review → response draft